A Pop Quiz on Sex in the Workplace
By
Michael D. Freeborn
(Reprinted with permission from Petroleum Equipment &
Technology, September, 1998)
OK, class. It's
time for a pop quiz. You'll like this
one, because it's about sex. Or maybe
you won’t, since it's actually about
sexual harassment. There’s an important difference, which apparently some
people don’t recognize.
Pencils out?
Answer the following questions True or False (no fair
peeking at the answers):
1. Victims of sexual harassment can successfully sue their
employer, even if they did not suffer any "tangible
employment action, such as discharge, demotion or undesirable reassignment."
2. They can win the suit even if they failed to complain
about the abuse at the time.
3. They can do so even if the employer was unaware of the
problem.
4. They never have to prove the employer was negligent.
If you answered True
every time, you get an A. You can skip ahead to the next article in this
award-winning publication. Or, for extra credit you can take a moment to explain
your answers in a short essay. (Please do, for the benefit of the rest of us.)
Many of our readers, who are likely to have answered False
at least a couple of times, would like to know how this can be -- in America,
the land of liberty and due process, where everyone is presumed innocent until
proven otherwise.
In a double-header, the U.S. Supreme Court recently issued a
pair of momentous opinions on the same day. In the Burlington Industries
and Faragher cases the court established, for the first time in the
history of the republic, a three-step approach to resolving allegations of
"hostile environment" in the workplace.
First, if a supervisor’s harassment results in the victim
suffering a tangible, adverse employment action, the company is almost ALWAYS
going to be liable for the damages. The court reasoned that because a company is
in control of the workplace, it should be held strictly liable if it permits a
hostile environment where a supervisor can harass subordinates. Since the
company put the supervisor in a position of power in the first place, the
company should be vicariously responsible for the supervisor’s misconduct.
Second, even if the victim does NOT suffer such a job
detriment, the employer may still be liable for the harassment. The harassment
itself is injury. However, the employer MAY have a defense in this circumstance.
This brings us to the third step. If no adverse employment
action is taken against the employee, the company CAN prevent liability or
significant damages for such "hostile environment" harassment by
proving its innocence.
To establish this defense, the company must show that it took
"reasonable care to prevent harassing behavior," that it responded
promptly to any signs of trouble, and that the plaintiff "unreasonably
failed" to complain about abuse. (Apparently, the court contemplates that
there can be failures to complain which are reasonable.)
Note the remarkable shift in the burden of proof. The court
says the COMPANY can prove its innocence. Justice Clarence Thomas, joined by
Justice Antonin Scalia, lamented the brave new world in which employers cannot
possibly prevent all harassment in the workplace "without taking
extraordinary measures – constant video and audio surveillance, for example
– that would revolutionize the workplace in a manner incompatible with a free
society."
In their dissenting opinion, Justices Thomas and Scalia
argued that employers should be liable for a supervisor’s harassment only if
they are found to be negligent. But the seven other justices disagreed. In
effect, the company must instead prove that it was not negligent and that the
plaintiff was.
So what can an employer do? What evidence can prove your
innocence? And if you fail, what else can you do to minimize exposure? Here’s
my Top Ten List of steps an employer can take.
- Write, or update, a harassment policy directed to employees, which
clearly defines the improper conduct and expresses the company policy
against it. (There are plenty of HR consultants and law firms, including
ours, who have been down this road already if you need help.)
- Communicate this policy to employees in as many ways as practical. Post
it on bulletin boards, discuss it in employee seminars, distribute it
during employee orientation, include it on your intranet or internet
pages. Get the word out.
- Set up a formal complaint procedure which can by-pass a harassing
supervisor, and also protect the employee from retaliation because of the
complaint. Consider a "hot line" on a dedicated voice mail or
answering machine.
- Conduct training seminars with the supervisors to explain the policy and
the complaint procedure.
- Conduct training seminars for the employees as well. As the Supreme
Court said, the employer must "properly communicate the policy to its
employees."
- Prepare a detailed acknowledgement of the policy to be discussed and
signed by each supervisor, and placed in their personnel file.
- Develop a review and approval process for terminations and, perhaps,
other adverse personnel actions, to guard against taking those which might
constitute sexual or other harassment. The exit interview may be too late.
- Put somebody important in charge of compliance, and make sure everybody
in the company knows who to contact.
- In response to all complaints of harassment, document what you’ve
done, to establish that you’ve taken prompt, effective remedial action.
- Finally, look into insurance coverage for the litigation costs which are
bound to result from all this, no matter how careful you are.
© Michael D. Freeborn, 1998