White Paper

Risky Business: The Double-Edged Sword of Social Media - Part 1: Smart Debt Collection and Skiptracing Practices


When it comes to debt collection and skiptracing, social media is a boon. The amazing amount of information available—at low or no cost—makes it a preferred way to gather intelligence on a person.

However, there are no laws specific to using social media for this—only ones governing older technologies, such as voicemail. This is not expected to change any time soon.

It’s best to 1) understand how the outdated laws out there may apply to social media, and 2) take a conservative approach to using this tool—to gather information but not to directly or indirectly contact a person. Speak with a lawyer who specializes in this area to protect yourself.

A PDF of the paper is attached. 

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