Two key factors disrupting the traditional way insurance is bought and sold are advances in technology and the changing expectations of consumers. Mark R. Goodman, a member of the Corporate Practice Group, who has been advising insurance companies for more than 30 years, shares on his own personal experience trying to use a web-based insurance broker online. His comments are prominently featured in the article "Distributing Differently: New technology and digital strategies are changing how insurance is bought and sold," which was published in the May 2015 issue of Best's Review.
A PDF of the article is attached.
